Welcome! We are thrilled to have you join the Cradlewise family. 🧡 Have questions about our smart crib? We’ve got you covered. Here are the top inquiries that our community of parents frequently ask us.
Can I start using Cradlewise from day one?
Yes, you can start using Cradlewise from day one of welcoming your little one to the world. You probably already know that newborn babies need a lot of sleep (16 to 18 hours a day!).
But babies sleep in short cycles of 20 to 50 minutes, which means they’ll be up almost every hour. Sometimes they’ll go through phases where they are fussy and resist their naps and nighttime sleep. Our smart bassinet is there to serve as a helping hand when your child stirs from their slumber so they can get better and longer Zzzs.
How does this product compare to other smart cribs?
Cradlewise is the only all-in-one smart crib, bassinet, and monitor that helps babies (and parents!) get better rest.
Here are some standout features that make our smart crib stand out from the rest:
- There is no one-size-fits-all solution to sleep. Every baby is unique. Cradlewise learns your little one’s specific sleeping patterns so it can proactively auto-predict when they need soothing.
- Unlike other smart baby beds, which are geared only toward the first six months, your child can sleep in Cradlewise up until their second birthday. (Or when they reach 33 pounds, whichever comes first).
- Other products constantly rock and generate white noise at all times. Cradlewise ONLY bounces if your baby gets fussy. You have total customization control over the entire experience, including the bounce duration and level.
- Apart from a highly customizable app, you can operate Cradlewise with simple gesture controls. Push manually 4-5 times to start bouncing and quickly tap the monitor arc thrice to stop.
What does the Cradlewise app do?
The Cradlewise app is your lifeline to your smart crib.
Rather than having to download multiple apps for various functions, our all-in-one solution allows you to easily monitor your babe through a live feed, add a caregiver, control the bounce settings, curate soothing white/pink/brown noise to lull your little one to sleep, and much more.
The Cradlewise app updates constantly to add new features and/or to improve the user experience. It works on a wireless connection or Wi-Fi.
How does the app track my baby’s sleep?
Cradlewise is a self-learning crib that learns and adapts to your baby’s unique sleep patterns. It has a 3D camera that senses cues from the baby like movements and sounds to understand your baby’s sleep patterns. You can get more info on your baby’s sleep patterns through the analytics on the app.
What is the difference between ‘Smart mode’ and ‘Manual mode’?
You can control Cradlewise in two ways: Smart and Manual
Smart mode:
‘Smart mode’ enables Cradlewise to intelligently soothe your baby to sleep.
In the ‘Smart Mode’, the crib will sense your baby’s cues and start bouncing when the baby starts stirring or waking up. It also automatically plays/pauses/modulates the volume of your selected white/pink/brown noise track.
You can further tune the ‘Smart Mode’ settings to meet your specific needs, including:
- Cap bounce to the gentle-most intensity
- Continue bounce after baby falls asleep
- Adjust the range of bounce intensity used for Soothing.
- Control the crib’s sensitivity and speed of response to baby’s movements
- Disable bounce completely
Learn how to modify these specific settings.
Manual mode:
Cradlewise is most effective in the ‘Smart Mode.’ However, in some situations, you might want to take complete control of how the crib behaves. If the crib is in ‘Manual mode,’ then all of your smart features are turned off.
Between bounce and sound, the user can choose to keep either or both in Smart and Manual mode. Learn more about settings in Manual mode.
What are the baby monitoring options?
Cradlewise is equipped with a camera (that also has night vision) and is fitted with microphones. This helps you keep a close eye on your sweetie 24/7. The field of view of the camera is restricted to the crib.
Full-screen view: In response to popular user demand, we’ve now introduced a full-screen view. This feature enables you to enjoy an unhindered, button-free view of your baby, without any distractions.
- Simply click on the
icon, and then tap on the full view for the controls to disappear.
Picture-in-Picture: Using the 
button, you can minimize your baby’s video into a small pop-up window. You can then minimize the Cradlewise app while the PiP window stays on. This will enable you to use your phone for other tasks while still being able to monitor your baby.
Flip camera: As your baby grows, they’ll start moving around more in their sleep. With the camera flip feature, you can get a clear view of your baby no matter which side of the cradle they’re closest to.
- Navigate to the
to open Additional options, and then select Flip camera.
Does the crib have a built-in white noise machine?
Yes! We have curated white noise-based sleep tracks that mimic womb sounds.
White noise helps your baby sleep because it resembles the sounds of the womb. It creates a blanket of sound around your baby, which masks the external noises that might disturb your little one and wake them up.
The Cradlewise app also includes pink and brown noise. (Research has shown that steady pink noise helps babies fall into a deeper and longer sleep.)
Learn more about Cradlewise’s white noise features.
Can I create my own sleep tracks?
Yes, you can also create your own sleep tracks for your baby by choosing white, pink, or brown noise and layering it with heartbeat and breathing sounds.🎧
You can create your own sleep tracks by navigating to ‘Sound’ on the Cradlewise app and tapping on the ‘+’ sign. We have an article on our website to help guide you.
How long does Cradlewise bounce once it starts bouncing?
In ‘Manual mode’
In the Manual mode, you will have complete control of the bounce and sound. The crib will not start, stop, or change the intensity of the bounce or the volume of the white noise. If you wish to switch to Manual mode, you can easily do so by navigating to the settings menu.
To switch your crib’s bounce to Manual mode, navigate to Settings > Soothing > Bounce > Mode > Toggle to Manual.
In ‘Smart Mode’
When the baby is awake or lightly asleep, the crib uses bounce to soothe them to sleep. The intensity of the bounce reduces all the way to off as the baby falls asleep.
If you wish the bounce to continue even after your baby sleeps, then use the ‘After sleep bounce’ feature.
To turn on ‘After sleep bounce,’ navigate to Settings > Soothing > Tap on ‘After sleep bounce’ and select the level you want your crib to bounce on after your baby falls asleep:
OFF: The bounce will turn off after your baby falls asleep.
Gentle: The bounce will move to Level Gentle after your baby falls asleep.
Level 1: The bounce will move to Level 1 after your baby falls asleep.
Can I put the crib in bounce mode after breastfeeding my baby?
Yes, you can place the baby in the crib after burping the baby. Breastfeed, burp, and place the baby in the crib for the night.
Have you measured exposure to electromagnetic fields (EMF) close to where the baby would be sleeping in the crib?
The Wi-Fi power in our crib is ~ 31mW, which is 10 times lower than an average iPhone that emits a radiation power of ~ 320mW.
The calculation is based on the typical distance of the baby’s body from the bassinet monitor. In cradle mode, the distance will be even greater.
Our Wi-Fi module is located on the top rail away from the baby. (In contrast, other smart cribs on the market feature the module just below the baby and therefore require additional protection to reduce radiation.)
Is the crib UL GREENGUARD Gold certified?
Yes, our crib is GREENGUARD Gold certified.
The GREENGUARD Gold Certification means that our smart crib is made of materials with low chemical emissions, contributing to cleaner indoor air. This gives your baby a healthy environment to sleep and grow.
How do I assemble Cradlewise?
It usually takes around 45 minutes in total to assemble the crib, from unboxing to final setup in the nursery. Follow this how-to tutorial on putting your crib together.
How can I clean my smart crib?
To clean the mattress cover, the fitted sheet, the bassinet mesh, and the crib mesh, you can machine wash cold in a gentle cycle. (Wash them separately or with similarly-colored baby laundry in cold water using a mild detergent, no bleach though.) Tumble dry with no heat. Make sure the mattress cover is completely dry before using it again (avoid ironing it).
It’s important to wash the fitted sheets and mattress cover before your baby sleeps in Cradlewise for the first time. Air-dry the sheets and mattress cover, as they might shrink in the dryer.
If your child has a bed-wetting accident, don’t worry. Although the mattress itself cannot be washed as it is made of coconut choir, it’s protected by a mattress cover and fitted sheet (both of which are waterproof and can be machine washed). This can prevent soiling the mattress. Do not use the mattress by itself without the mattress cover and fitted sheet.
You can clean the Cradlewise mattress core by using a regular dry fabric to remove dust, if needed. (Keep in mind to not wash or use any damp cloth to clean the surface of the mattress core.) Also do not bleach, iron, or dry clean the mattress. Do not remove the cover of the mattress core.
Does the Owlet Sock work with the CRADLEWISE crib?
The Owlet Sock might not work well with the Cradlewise Crib for two reasons:
- Infrared Light Issue: Cradlewise uses pulsing infra-red light for night vision, baby detection, and several other analytics. The Owlet sock seems to be sensitive to this light and gives erroneous readings.
- Movement Problem: If the crib moves or bounces, the Owlet Sock might think the baby is moving even if they’re not. This can make the readings about things like oxygen levels (pulse-oximeter readings) not very accurate.
So, in simple terms, the Owlet Sock may not be the best match for the Cradlewise Crib because it can be affected by the crib’s special light and might give wrong readings when the crib is moving.
Have more questions about our smart crib? You can find the answers here.
Learn more about your Cradlewise:
